Frequently Asked Questions | Snaxsmart
Frequently Asked Questions | Snaxsmart
We’ve Got You Covered!
Welcome to Snaxsmart’s FAQ lounge—your one-stop hub for everything about our healthy, tech-powered vending magic. Whether you’re an office hero looking to boost team wellness, a hotel manager aiming for 24/7 guest delight, or just someone craving a quick, guilt-free bite, you’re in the right place.
👇Jump in, explore the categories below, and let’s make snack time smarter together!
About Our Snack Vending Machines
Snaxsmart vending machines are compact, tech-enabled kiosks that dispense curated healthy snacks and beverages—perfect for offices, hospitals, hotels, and theaters. They’re plug-and-play, require minimal space, and are ready to use within 48 hours of order confirmation.
We offer a diverse mix: protein bars, baked chips, nuts, dried fruits, sugar-free chocolates, smoothies, cold-pressed juices, gluten-free and vegan options. You can tell us what you want and we will have it in the machine as long as it is available in your city. All products are FSSAI-certified.
It’s 100% cashless . Just scan the QR code or tap your card to make a payment, choose the snack and it is dispensed in seconds.
Yes. Our machines are IoT-enabled, which means we monitor stock remotely and refill proactively to avoid out-of-stock situations.
Our standard vending machines fit in a 4x4 ft area and need a basic 15 amp power socket—no plumbing or major infrastructure required.
Snack Brands & Product Selection
We partner with premium health brands like Yogabar, Slurrp Farm, Raw Pressery, Too Yumm!, Paper Boat, and more. The selection is curated to align with wellness goals.
Absolutely. We offer snack personalization based on your team's preferences — whether that’s high-protein options, regional favorites, or diabetic-friendly picks. And if someone wants some not so healthy items too, so be it!
Yes. All items are factory-sealed, FSSAI-compliant, and machines are sanitized regularly to ensure top-tier hygiene.
For Customers & Users
Simply tap your UPI app (GPay, PhonePe, Paytm, etc), scan the QR code and make payment to the machine. The process is instant and cashless.
All machines are equipped with vend sensors which detect if an item has been dispensed or not, and if not detected, will try to dispense again, so the chance of not dispensing is remorse. However if it does happen, you can register your complaint using the complaint QR code given on the machine. Refunds or replacements are processed quickly. A record of all complaints are maintained with us.
Yes! Just share your feedback through the complaints/suggestions QR code— we love stocking what you love.
Yes. The machines are available 24/7, making them perfect for late-night cravings or long shifts.
For Businesses & Partners
We serve offices (no minimum number of employees mandated), hospitals, co-working spaces, hotels, hostels, colleges, airports, and public venues. If you’ve got footfall, we’ve got snacks!
No setup cost. Monthly rentals are applicable, zero-rent revenue share, long-term lease,
Usually within 48 hours of agreement. Our machines are plug-and-play, requiring no major setup.
We do. Snaxsmart handles everything — stock refills, machine servicing, cleanliness, and customer support — so you don’t have any worries regarding the machine.
Yes. Businesses receive monthly insights on sales.
City & Location-Specific FAQs
We’re operational in Bangalore, Chennai, Hyderabad, Delhi/NCR, Pune, Shirwal, Ahmedabad, Mysore, Coimbatore, and more.
Yes, we have active services and local stocking hubs in select Tier-2 cities — reach out to confirm your location.
No
💬 Still have questions?
We’d love to help.
📞 Call us at +91-XXXXXXXXXX
📧 Email: [email protected]
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