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Privacy Policy

Last Updated: 31-12-2025

Snaxsmart (“Snaxsmart”, “we”, “us”, or “our”) is committed to safeguarding the privacy and confidentiality of personal information shared with us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit or interact with our website https://snaxsmart.com/ (“Website”) and use our products or services.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Visitors to the Snaxsmart Website
  • Individuals and organizations engaging with Snaxsmart for inquiries, demos, or services
  • Users submitting information through online forms or business communications

This Policy does not apply to third-party websites or services that may be linked from our website.

2. Information We Collect
2.1 Personal Information

We may collect personal and business information that you voluntarily provide, including but not limited to:

  • Full name
  • Email address
  • Contact number
  • Organization or company name
  • Designation and business details
  • Location information
  • Any information shared through contact forms, emails, or enquiries
2.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • Internet Protocol (IP) address
  • Browser type, device information, and operating system
  • Pages accessed, date and time of visit, and browsing behaviour
  • Referring URLs

This data is collected to ensure website functionality, improve performance, and analyze usage trends.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and website efficiency.

Cookies are used to:

  • Enable essential website functionality
  • Analyse website traffic and user behavior.
  • Improve site performance and usability

You may choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain features or the performance of the website.

4. Purpose and Use of Information

The information collected by Snaxsmart is used for the following purposes:

  • To respond to enquiries, requests, and customer support needs
  • To provide information about our vending solutions and services
  • To manage business communications and relationships
  • To improve our Website, products, and service offerings
  • To conduct analytics, research, and internal reporting
  • To comply with applicable legal, regulatory, and contractual obligations

We do not use your information for purposes other than those stated without obtaining your consent, unless required by law.

5. Legal Basis for Processing

We process personal information in accordance with applicable Indian laws, based on one or more of the following legal grounds:

  • Consent provided by the user
  • Performance of a contract or business relationship
  • Compliance with legal or regulatory obligations
  • Legitimate business interests, provided such processing does not override user rights
6. Information Sharing and Disclosure

Snaxsmart does not sell, rent, or trade personal information.

We may share information only in the following circumstances:

  • With trusted service providers or vendors who assist in operating our Website or services
  • With analytics, technology, or hosting partners under strict confidentiality obligations
  • When required to comply with applicable laws, regulations, or legal processes
  • In connection with a business restructuring, merger, or acquisition, subject to appropriate safeguards

All third parties are required to handle data in a secure and lawful manner.

7. Data Storage and Retention

Personal information is retained only for as long as necessary to:

  • Fulfil the purposes outlined in this policy.
  • Meet business, contractual, and legal requirements
  • Resolve disputes and enforce agreements

We take reasonable steps to securely delete or anonymize data once it is no longer required.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against:

  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration

While we strive to protect your data, no system of transmission or storage is completely secure, and Snaxsmart cannot guarantee absolute security.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Snaxsmart is not responsible for the privacy practices, policies, or content of such third parties. Users are advised to review the privacy policies of external sites before sharing personal information.

10. User Rights

Subject to applicable laws, users may have the right to:

  • Request access to personal data held by Snaxsmart
  • Request correction or updating of inaccurate data
  • Withdraw consent where applicable
  • Request deletion of personal information, subject to legal obligations

Requests may be submitted using the contact details provided below.

11. Children’s Privacy

The Snaxsmart website and services are intended for business and professional use. We do not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be deleted promptly.

12. Changes to This Privacy Policy

Snaxsmart reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page along with the revised effective date. Continued use of the website after changes constitutes acceptance of the updated policy.

13. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or data handling practices, please contact:

Snaxsmart
EKAVIDHA Corporate Services Pvt. Ltd.
Address: JP Nagar, Bengaluru, Karnataka, India
Email: [email protected]

Phone: 98807 98807